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[客户端] win10客户端随机闪退或卡住

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发表于 2018-5-1 05:39:32 | 显示全部楼层 |阅读模式
近来试测win10在网吧的使用,经客人反映同样配置win10平台比win7平台流畅,但发现熊猫掌柜客户端V4.1.2.11在win10平台有时不能正常启动:显示窗口界面,有时会启动卡住:窗口空白,查看任务管理器发现客户端占CPU高,只能手动结束客户端。有关的**志**如下:
1:win7平台下正常启动
2018-05-01 05:07:24 info [init instance...]


2018-05-01 05:07:24 info [[update] remove all tmp files...]


2018-05-01 05:07:24 info [[update] no auto update]


2018-05-01 05:07:25 info [start timing task...]


2018-05-01 05:07:25 info [start connector...]


2018-05-01 05:07:25 info [connect main server[192.168.0.254]...]


2018-05-01 05:07:25 info [[core server connector] connect server[192.168.0.254 22201]...]


2018-05-01 05:07:25 info [start connector[core server connector 192.168.0.254 22201]...]


2018-05-01 05:07:25 info [<<<<<<<<<<<<<<客户端网络已连接<<<<<<<<<<<<<<]


2018-05-01 05:07:25 info [mac value:53164086778648]


2018-05-01 05:07:25 info [start monitor...]


2018-05-01 05:07:25 info [system version: 6.1 application version: 4.1.2.11]


2018-05-01 05:07:25 info [[update] remove all tmp files...]


2018-05-01 05:07:25 info [[update] start auto update...]


2018-05-01 05:07:25 info [[update] get file list...]


2018-05-01 05:07:26 info [[update] delete tmp files...]


2018-05-01 05:07:26 info [[update] over]


2018-05-01 05:07:26 info [已获得服务器信息]


2018-05-01 05:07:26 info [客户端配置匹配信息:client.client_info [partition_id: 208229 startup: standard style: 1 transparency: 50 widget_info { widget_enable: true right_pixel: 8 top_pixel: 747 widget_style: 1 module_types: chatroom icos: call_** icos: lol icos: goods_order icos: online_music icos: turntable icos: luckdraw icos: spike icos: message icos: announcement icos: lock icos: lol_leaderboard } desktop_img_enable: true]]


2018-05-01 05:07:26 warning [客户端壁纸图片url列表下发为空,壁纸未**设置]


2018-05-01 05:07:26 info [客户端桌面**件**启]


2018-05-01 05:07:26 info [客户端**机为标准主界面]


2018-05-01 05:07:26 info [客户端语音呼叫**启]


2018-05-01 05:07:26 info [配置的热键 [Ctrl+0] 无效.]


2018-05-01 05:07:26 info [客户端**机公告关闭]


2018-05-01 05:07:26 info [初始化缓存]


2018-05-01 05:07:26 info [初始化主页面]


2018-05-01 05:07:26 info [navigate to index page[times = 1].]


2018-05-01 05:07:26 info [初始化主页面完成]


2018-05-01 05:07:26 info [Show MainWindow [is_top=false, is_center=false]]


2018-05-01 05:07:29 error [http get url[http://192.168.0.254:9330/lol_state_req?ip=192.168.0.122&] error[Win32 Error(12152) The server response cannot be parsed.]]


2018-05-01 05:07:29 info [http get url[http://192.168.0.254:9330/lol_state_req?ip=192.168.0.122&], ack[]]


2018-05-01 05:07:30 info [http get url[http://192.168.0.254:9330/lol_state_req?ip=192.168.0.122&], ack[{"is_open":true, "is_maintain":false, "ip":"192.168.0.122", "start_time":0, "end_time":86340, "prize_cnt":2, "session_type":15}]]


2018-05-01 05:07:30 error [http get url[http://192.168.0.254:9330/pubg_state_req?ip=192.168.0.122&] error[Win32 Error(12152) The server response cannot be parsed.]]


2018-05-01 05:07:30 info [http get url[http://192.168.0.254:9330/pubg_state_req?ip=192.168.0.122&], ack[]]


2018-05-01 05:07:31 info [http get url[http://192.168.0.254:9330/pubg_state_req?ip=192.168.0.122&], ack[{"is_open":true, "is_maintain":false, "ip":"192.168.0.122", "start_time":32400, "end_time":82800, "is_optimization":false, "prize_cnt":0, "session_type":15}]]


2018-05-01 05:07:31 error [http get url[http://192.168.0.254:9330/chat_history_req??] error[Win32 Error(12152) The server response cannot be parsed.]]


2018-05-01 05:07:31 info [http get url[http://192.168.0.254:9330/chat_history_req?], ack[]]


2018-05-01 05:07:32 info [http get url[http://192.168.0.254:9330/chat_history_req?], ack[{"msgs":[{"client_id":"[PC125]", "content":"Li4=", "time":1525038471, "id":4, "ip":"192.168.0.125", "to_id":"[all]", "img_id":"http://static.yungengxin.com/panda/newclient/images/sw/1.png", "session_type":15}, {"client_id":"[PC128]", "content":"6ICB5p2/5Y+R6L+H5Y675LqG", "time":1525076306, "id":5, "ip":"192.168.0.128", "to_id":"[all]", "img_id":"http://static.yungengxin.com/panda/newclient/images/sw/1.png", "session_type":15}, {"client_id":"[PC128]", "content":"NeWdl+mSseWogeS/oQ==", "time":1525076316, "id":6, "ip":"192.168.0.128", "to_id":"[all]", "img_id":"http://static.yungengxin.com/panda/newclient/images/sw/1.png", "session_type":15}, {"client_id":"[鍏憡]", "content":"5oGt5ZacW1BDMTM4XeWPt+acuueahOmhvuWuouWcqFtMT0zmjpLkvY3kupTmnYDmtLvliqhd5rS75Yqo5Lit6I635b6X5LqGWzEw56ev5YiGXQ==", "time":1525078197, "id":7, "ip":"", "to_id":"[all]", "img_id":"", "session_type":15}, {"client_id":"[PC139]", "content":"MTDlnZflt7Lku5g=", "time":1525081181, "id":8, "ip":"192.168.0.139", "to_id":"[all]", "img_id":"http://static.yungengxin.com/panda/newclient/images/sw/1.png", "session_type":15}, {"client_id":"[PC128]", "content":"6ICB5p2/NeW/qw==", "time":1525084857, "id":9, "ip":"192.168.0.128", "to_id":"[all]", "img_id":"http://static.yungengxin.com/panda/newclient/images/sw/1.png", "session_type":15}, {"client_id":"[PC128]", "content":"5aiB5L+h5bey5LuY", "time":1525084864, "id":10, "ip":"192.168.0.128", "to_id":"[all]", "img_id":"http://static.yungengxin.com/panda/newclient/images/sw/1.png", "session_type":15}, {"client_id":"[PC128]", "content":"6ICB5p2/", "time":1525084895, "id":11, "ip":"192.168.0.128", "to_id":"[all]", "img_id":"http://static.yungengxin.com/panda/newclient/images/sw/1.png", "session_type":15}, {"client_id":"[PC160]", "content":"MQ==", "time":1525092455, "id":12, "ip":"192.168.0.160", "to_id":"[all]", "img_id":"http://static.yungengxin.com/panda/newclient/images/sw/1.png", "session_type":15}, {"client_id":"[鍏憡]", "content":"5oGt5ZacW1BDMTU0XeWPt+acuueahOmhvuWuouWcqFtMT0zmjpLkvY3kupTmnYDmtLvliqhd5rS75Yqo5Lit6I635b6X5LqGWzEw56ev5YiGXQ==", "time":1525097474, "id":13, "ip":"", "to_id":"[all]", "img_id":"", "session_type":15}]}]]


2018-05-01 05:07:49 info [Show MainWindow [is_top=true, is_center=false]]


2018-05-01 05:07:49 info [Show MainWindow [is_top=true, is_center=false]]



=====================================================

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 楼主| 发表于 2018-5-1 05:43:25 | 显示全部楼层
2:win10平台下正常启动
2018-05-01 05:11:53 info [init instance...]


2018-05-01 05:11:53 info [[update] remove all tmp files...]


2018-05-01 05:11:53 info [[update] no auto update]


2018-05-01 05:11:53 info [start timing task...]


2018-05-01 05:11:53 info [start connector...]


2018-05-01 05:11:53 info [connect main server[192.168.0.254]...]


2018-05-01 05:11:53 info [[core server connector] connect server[192.168.0.254 22201]...]


2018-05-01 05:11:53 info [start connector[core server connector 192.168.0.254 22201]...]


2018-05-01 05:11:53 info [<<<<<<<<<<<<<<客户端网络已连接<<<<<<<<<<<<<<]


2018-05-01 05:11:53 info [mac value:53164086778648]


2018-05-01 05:11:53 info [start monitor...]


2018-05-01 05:11:53 info [system version: 6.2 application version: 4.1.2.11]


2018-05-01 05:11:53 info [[update] remove all tmp files...]


2018-05-01 05:11:53 info [[update] start auto update...]


2018-05-01 05:11:53 info [[update] get file list...]


2018-05-01 05:11:54 info [[update] delete tmp files...]


2018-05-01 05:11:54 info [[update] over]


2018-05-01 05:11:54 info [已获得服务器信息]


2018-05-01 05:11:54 info [客户端配置匹配信息:client.client_info [partition_id: 208229 startup: standard style: 1 transparency: 50 widget_info { widget_enable: true right_pixel: 8 top_pixel: 747 widget_style: 1 module_types: chatroom icos: call_** icos: lol icos: goods_order icos: online_music icos: turntable icos: luckdraw icos: spike icos: message icos: announcement icos: lock icos: lol_leaderboard } desktop_img_enable: true]]


2018-05-01 05:11:54 warning [客户端壁纸图片url列表下发为空,壁纸未**设置]


2018-05-01 05:11:54 info [客户端桌面**件**启]


2018-05-01 05:11:54 info [客户端**机为标准主界面]


2018-05-01 05:11:54 info [客户端语音呼叫**启]


2018-05-01 05:11:54 info [配置的热键 [Ctrl+0] 无效.]


2018-05-01 05:11:54 info [客户端**机公告关闭]


2018-05-01 05:11:54 info [初始化缓存]


2018-05-01 05:11:54 info [初始化主页面]


2018-05-01 05:11:54 info [navigate to index page[times = 1].]


2018-05-01 05:11:55 info [初始化主页面完成]


2018-05-01 05:11:55 info [Show MainWindow [is_top=false, is_center=false]]


2018-05-01 05:11:57 error [http get url[http://192.168.0.254:9330/lol_state_req?ip=192.168.0.122&] error[Win32 Error(12152) The server response cannot be parsed.]]


2018-05-01 05:11:57 info [http get url[http://192.168.0.254:9330/lol_state_req?ip=192.168.0.122&], ack[]]


2018-05-01 05:11:58 info [http get url[http://192.168.0.254:9330/lol_state_req?ip=192.168.0.122&], ack[{"is_open":true, "is_maintain":false, "ip":"192.168.0.122", "start_time":0, "end_time":86340, "prize_cnt":2, "session_type":15}]]


2018-05-01 05:11:58 error [http get url[http://192.168.0.254:9330/pubg_state_req?ip=192.168.0.122&] error[Win32 Error(12152) The server response cannot be parsed.]]


2018-05-01 05:11:58 info [http get url[http://192.168.0.254:9330/pubg_state_req?ip=192.168.0.122&], ack[]]


2018-05-01 05:11:59 info [http get url[http://192.168.0.254:9330/pubg_state_req?ip=192.168.0.122&], ack[{"is_open":true, "is_maintain":false, "ip":"192.168.0.122", "start_time":32400, "end_time":82800, "is_optimization":false, "prize_cnt":0, "session_type":15}]]


2018-05-01 05:11:59 error [http get url[http://192.168.0.254:9330/chat_history_req??] error[Win32 Error(12152) The server response cannot be parsed.]]


2018-05-01 05:11:59 info [http get url[http://192.168.0.254:9330/chat_history_req?], ack[]]


2018-05-01 05:12:00 info [http get url[http://192.168.0.254:9330/chat_history_req?], ack[{"msgs":[{"client_id":"[PC125]", "content":"Li4=", "time":1525038471, "id":4, "ip":"192.168.0.125", "to_id":"[all]", "img_id":"http://static.yungengxin.com/panda/newclient/images/sw/1.png", "session_type":15}, {"client_id":"[PC128]", "content":"6ICB5p2/5Y+R6L+H5Y675LqG", "time":1525076306, "id":5, "ip":"192.168.0.128", "to_id":"[all]", "img_id":"http://static.yungengxin.com/panda/newclient/images/sw/1.png", "session_type":15}, {"client_id":"[PC128]", "content":"NeWdl+mSseWogeS/oQ==", "time":1525076316, "id":6, "ip":"192.168.0.128", "to_id":"[all]", "img_id":"http://static.yungengxin.com/panda/newclient/images/sw/1.png", "session_type":15}, {"client_id":"[鍏憡]", "content":"5oGt5ZacW1BDMTM4XeWPt+acuueahOmhvuWuouWcqFtMT0zmjpLkvY3kupTmnYDmtLvliqhd5rS75Yqo5Lit6I635b6X5LqGWzEw56ev5YiGXQ==", "time":1525078197, "id":7, "ip":"", "to_id":"[all]", "img_id":"", "session_type":15}, {"client_id":"[PC139]", "content":"MTDlnZflt7Lku5g=", "time":1525081181, "id":8, "ip":"192.168.0.139", "to_id":"[all]", "img_id":"http://static.yungengxin.com/panda/newclient/images/sw/1.png", "session_type":15}, {"client_id":"[PC128]", "content":"6ICB5p2/NeW/qw==", "time":1525084857, "id":9, "ip":"192.168.0.128", "to_id":"[all]", "img_id":"http://static.yungengxin.com/panda/newclient/images/sw/1.png", "session_type":15}, {"client_id":"[PC128]", "content":"5aiB5L+h5bey5LuY", "time":1525084864, "id":10, "ip":"192.168.0.128", "to_id":"[all]", "img_id":"http://static.yungengxin.com/panda/newclient/images/sw/1.png", "session_type":15}, {"client_id":"[PC128]", "content":"6ICB5p2/", "time":1525084895, "id":11, "ip":"192.168.0.128", "to_id":"[all]", "img_id":"http://static.yungengxin.com/panda/newclient/images/sw/1.png", "session_type":15}, {"client_id":"[PC160]", "content":"MQ==", "time":1525092455, "id":12, "ip":"192.168.0.160", "to_id":"[all]", "img_id":"http://static.yungengxin.com/panda/newclient/images/sw/1.png", "session_type":15}, {"client_id":"[鍏憡]", "content":"5oGt5ZacW1BDMTU0XeWPt+acuueahOmhvuWuouWcqFtMT0zmjpLkvY3kupTmnYDmtLvliqhd5rS75Yqo5Lit6I635b6X5LqGWzEw56ev5YiGXQ==", "time":1525097474, "id":13, "ip":"", "to_id":"[all]", "img_id":"", "session_type":15}]}]]


2018-05-01 05:12:19 info [Show MainWindow [is_top=true, is_center=false]]


2018-05-01 05:12:19 info [Show MainWindow [is_top=true, is_center=false]]


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 楼主| 发表于 2018-5-1 05:47:23 | 显示全部楼层
3:win10平台下卡住
2018-05-01 01:33:43 info [init instance...]

2018-05-01 01:33:43 info [[update] remove all tmp files...]

2018-05-01 01:33:43 info [[update] no auto update]

2018-05-01 01:33:44 info [start timing task...]

2018-05-01 01:33:44 info [start connector...]

2018-05-01 01:33:44 info [connect main server[192.168.0.254]...]

2018-05-01 01:33:44 info [[core server connector] connect server[192.168.0.254 22201]...]

2018-05-01 01:33:44 info [start connector[core server connector 192.168.0.254 22201]...]

2018-05-01 01:33:44 info [<<<<<<<<<<<<<<客户端网络已连接<<<<<<<<<<<<<<]

2018-05-01 01:33:44 info [mac value:53164086777889]

2018-05-01 01:33:44 info [start monitor...]

2018-05-01 01:33:44 info [system version: 6.2 application version: 4.1.2.11]

2018-05-01 01:33:44 info [[update] remove all tmp files...]

2018-05-01 01:33:44 info [[update] start auto update...]

2018-05-01 01:33:44 info [[update] get file list...]

2018-05-01 01:33:44 info [[update] delete tmp files...]

2018-05-01 01:33:44 info [[update] over]

2018-05-01 01:33:44 info [已获得服务器信息]

2018-05-01 01:33:45 info [客户端配置匹配信息:client.client_info [partition_id: 208229 startup: standard style: 1 transparency: 50 widget_info { widget_enable: true right_pixel: 8 top_pixel: 747 widget_style: 1 module_types: chatroom icos: call_** icos: lol icos: goods_order icos: online_music icos: turntable icos: luckdraw icos: spike icos: message icos: announcement icos: lock icos: lol_leaderboard } desktop_img_enable: true]]

2018-05-01 01:33:45 warning [客户端壁纸图片url列表下发为空,壁纸未**设置]

2018-05-01 01:33:45 info [客户端桌面**件**启]

2018-05-01 01:33:45 info [客户端**机为标准主界面]

2018-05-01 01:33:45 info [客户端语音呼叫**启]

2018-05-01 01:33:45 info [配置的热键 [Ctrl+0] 无效.]

2018-05-01 01:33:45 info [客户端**机公告关闭]

2018-05-01 01:33:45 info [初始化缓存]

2018-05-01 01:33:45 info [初始化主页面]

2018-05-01 01:33:45 info [navigate to index page[times = 1].]

2018-05-01 01:33:45 info [初始化主页面完成]

2018-05-01 01:33:45 info [Show MainWindow [is_top=false, is_center=false]]

2018-05-01 01:33:48 error [http get url[http://192.168.0.254:9330/lol_state_req?ip=192.168.0.123&] error[Win32 Error(12152) The server response cannot be parsed.]]

2018-05-01 01:33:48 info [http get url[http://192.168.0.254:9330/lol_state_req?ip=192.168.0.123&], ack[]]

2018-05-01 01:33:55 error [ web_page_log [announcement_req请求超时]]

2018-05-01 01:33:55 error [ web_page_log [recharge_activily_req请求超时]]

2018-05-01 01:33:55 error [ web_page_log [turntable_basic_info_req请求超时]]

2018-05-01 01:33:55 error [ web_page_log [online_rewards_config_req请求超时]]

2018-05-01 01:33:55 error [ web_page_log [share_account_surplus_req请求超时]]

2018-05-01 01:33:55 error [ web_page_log [pubg_state_req请求超时]]

2018-05-01 01:33:55 error [ web_page_log [lol_state_req请求超时]]

2018-05-01 01:33:55 error [ web_page_log [rank_config_req请求超时]]

2018-05-01 01:33:56 error [http get url[http://192.168.0.254:9330/lol_state_req?ip=192.168.0.123&] error[Win32 Error(12002) The request has timed out.]]

2018-05-01 01:33:56 info [http get url[http://192.168.0.254:9330/lol_state_req?ip=192.168.0.123&], ack[]]

2018-05-01 01:33:57 info [http get url[http://192.168.0.254:9330/lol_state_req?ip=192.168.0.123&], ack[{"is_open":true, "is_maintain":false, "ip":"192.168.0.123", "start_time":0, "end_time":86340, "prize_cnt":2, "session_type":15}]]

2018-05-01 01:33:57 error [http get url[http://192.168.0.254:9330/pubg_state_req?ip=192.168.0.123&] error[Win32 Error(12152) The server response cannot be parsed.]]

2018-05-01 01:33:57 info [http get url[http://192.168.0.254:9330/pubg_state_req?ip=192.168.0.123&], ack[]]

2018-05-01 01:33:58 info [http get url[http://192.168.0.254:9330/pubg_state_req?ip=192.168.0.123&], ack[{"is_open":true, "is_maintain":false, "ip":"192.168.0.123", "start_time":32400, "end_time":82800, "is_optimization":false, "prize_cnt":0, "session_type":15}]]

2018-05-01 01:33:58 error [http get url[http://192.168.0.254:9330/chat_history_req??] error[Win32 Error(12152) The server response cannot be parsed.]]

2018-05-01 01:33:58 info [http get url[http://192.168.0.254:9330/chat_history_req?], ack[]]

2018-05-01 01:34:04 error [http get url[http://192.168.0.254:9330/chat_history_req??] error[Win32 Error(12002) The request has timed out.]]

2018-05-01 01:34:04 info [http get url[http://192.168.0.254:9330/chat_history_req?], ack[]]

2018-05-01 01:34:05 info [http get url[http://192.168.0.254:9330/chat_history_req?], ack[{"msgs":[{"client_id":"[PC125]", "content":"Li4=", "time":1525038471, "id":4, "ip":"192.168.0.125", "to_id":"[all]", "img_id":"http://static.yungengxin.com/panda/newclient/images/sw/1.png", "session_type":15}, {"client_id":"[PC128]", "content":"6ICB5p2/5Y+R6L+H5Y675LqG", "time":1525076306, "id":5, "ip":"192.168.0.128", "to_id":"[all]", "img_id":"http://static.yungengxin.com/panda/newclient/images/sw/1.png", "session_type":15}, {"client_id":"[PC128]", "content":"NeWdl+mSseWogeS/oQ==", "time":1525076316, "id":6, "ip":"192.168.0.128", "to_id":"[all]", "img_id":"http://static.yungengxin.com/panda/newclient/images/sw/1.png", "session_type":15}, {"client_id":"[鍏憡]", "content":"5oGt5ZacW1BDMTM4XeWPt+acuueahOmhvuWuouWcqFtMT0zmjpLkvY3kupTmnYDmtLvliqhd5rS75Yqo5Lit6I635b6X5LqGWzEw56ev5YiGXQ==", "time":1525078197, "id":7, "ip":"", "to_id":"[all]", "img_id":"", "session_type":15}, {"client_id":"[PC139]", "content":"MTDlnZflt7Lku5g=", "time":1525081181, "id":8, "ip":"192.168.0.139", "to_id":"[all]", "img_id":"http://static.yungengxin.com/panda/newclient/images/sw/1.png", "session_type":15}, {"client_id":"[PC128]", "content":"6ICB5p2/NeW/qw==", "time":1525084857, "id":9, "ip":"192.168.0.128", "to_id":"[all]", "img_id":"http://static.yungengxin.com/panda/newclient/images/sw/1.png", "session_type":15}, {"client_id":"[PC128]", "content":"5aiB5L+h5bey5LuY", "time":1525084864, "id":10, "ip":"192.168.0.128", "to_id":"[all]", "img_id":"http://static.yungengxin.com/panda/newclient/images/sw/1.png", "session_type":15}, {"client_id":"[PC128]", "content":"6ICB5p2/", "time":1525084895, "id":11, "ip":"192.168.0.128", "to_id":"[all]", "img_id":"http://static.yungengxin.com/panda/newclient/images/sw/1.png", "session_type":15}, {"client_id":"[PC160]", "content":"MQ==", "time":1525092455, "id":12, "ip":"192.168.0.160", "to_id":"[all]", "img_id":"http://static.yungengxin.com/panda/newclient/images/sw/1.png", "session_type":15}, {"client_id":"[鍏憡]", "content":"5oGt5ZacW1BDMTU0XeWPt+acuueahOmhvuWuouWcqFtMT0zmjpLkvY3kupTmnYDmtLvliqhd5rS75Yqo5Lit6I635b6X5LqGWzEw56ev5YiGXQ==", "time":1525097474, "id":13, "ip":"", "to_id":"[all]", "img_id":"", "session_type":15}]}]]

2018-05-01 01:34:05 error [ web_page_log [announcement_req请求超时]]

2018-05-01 01:34:05 error [ web_page_log [recharge_activily_req请求超时]]

2018-05-01 01:34:05 error [ web_page_log [turntable_basic_info_req请求超时]]

2018-05-01 01:34:05 error [ web_page_log [online_rewards_config_req请求超时]]

2018-05-01 01:34:05 error [ web_page_log [share_account_surplus_req请求超时]]

2018-05-01 01:34:05 error [ web_page_log [pubg_state_req请求超时]]

2018-05-01 01:34:05 error [ web_page_log [lol_state_req请求超时]]

2018-05-01 01:34:05 error [ web_page_log [rank_config_req请求超时]]
======================================
4:win10平台下闪退时**志是空的

对比**志发现不管是win7还是win10平台成功启动时有几个error,不知什么原因。win10平台发现没有装显卡驱动时熊猫掌柜客户端启动很正常,装完英伟达显卡驱动后就会出现问题。



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发表于 2018-5-1 07:52:09 | 显示全部楼层
您好!**志没有显示有错误,客户机出现闪退的时候可以保留现场**客户帮您看看。
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发表于 2018-5-2 09:51:58 | 显示全部楼层
您好,无盘方面的问题可以**下400在线客服帮您进行**
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